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Our Customer Feedback Campaigns
We use our Triple-A Framework to deliver our world class customer feedback campaigns. Here's how we do it.
Acquire
We'll start by reaching out to your customer via a phone call. On that phone call, we'll ask them questions and gather their feedback on their experiences with you. Our customer service representatives are trained to collect as much feedback and detail as possible.
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Analyze
Next, we'll transform that raw customer feedback into a series of data driven reports. These reports give you the opportunity to identify areas of strength and weakness in your processes, staff performance, and SO MUCH more.
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Adjust
Equipped with an abundance of data, you'll have the opportunity to make informed decisions on making any necessary improvements. These small adjustments over time will perfect your customer's buying experience. That'll create an irresistible product/service that people will continue to come back to and tell others about.
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Designed to take you to the next level.
Steal our plug-and-play success formula.
Grow your business the right way.
Optimize your word-of-mouth growth, boost your customer retention, and build a powerful public reputation by using our customer sourced data to perfect your buying experience.
Install a proven system.
Save time, energy, and money by implementing a refined customer follow-up system. Allow your team to do what they do best. Use our 3rd party objectivity to get more feedback, and in greater detail.
Strengthen your team.
Leverage our tools and resources to boost your employee morale and productivity, track you team's performance, and establish a customer-first culture.
Team Up With Our Customer Service Experts
Schedule a Discovery Call today. We'll get to know each other and see if our expertise aligns with your goals.
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Hit the "Book a Discovery Call" button and choose a 30-minute time slot that works best for you.
We'll send the meeting details over to your email.
We'll see you at the time you chose to get to know each other and discover if CSI can help you achieve your goals.
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What Our Clients Say
Don't just take our word for it. Check out what our clients think.
"Our business has considerably grown since we began working with CSI. The customer service we receive and the interactions our clients receive are excellent."
Angler's Port Marine
Zandy Larson, Marketing Specialist
Award Winning BDC
CSI is a nationally recognized award winning business development center.
WINNER
SUPPLIER
OF THE YEAR
2007
MRAA AWARDS
Presented at the MDCE Annual Awards Ceremony
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