Our Customer Communication Platform
Our customer communication platform and mobile app puts an end to customer communication issues. Here's how we do it.
Easy Texting
CSI Chat was designed to make your customer communication easy. Text with your customers as easy as traditional text messaging.
Organized Records
CSI Chat allows you to keep a record of all exchanged messages between your team and your customers all in one place. No more losing customer information. No more searching software/devices for information. No more losing customers over miscommunications.
One Phone Number
CSI Chat allows your team to stop using their personal phone numbers. All messages sent from our platform will appear under one designated business phone number. This builds trust with new customers and makes them feel comfortable.
SMS Marketing
Easily compose and execute SMS marketing campaigns inside our CSI Chat platform. Send SMS blasts for marketing purposes, educational purposes, announcements, etc.
Enhance Your Customer Communication
We found that customer communication is in the top 3 of all customer complaints, so we built CSI Chat to resolve those complaints in your business.
Improve your customer communication.
Stop losing customers from lacks in communication. Communicating effectively earns loyalty from your customers. Our platform has the tools you need to keep customers informed and avoid miscommunications.
Stay organized.
CSI Chat gives you the ability to keep all of your customer communication in one place, making it easy for you and your team to keep track of who said what, and when.
Impress your customers.
Communicating clearly and effectively shows true professionalism. Uniformity with your team's communication builds trust and attracts new customers.
Team Up With Our Customer Service Experts
Schedule a Discovery Call today. We'll get to know each other and see if our expertise aligns with your goals.
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Hit the "Book a Discovery Call" button and choose a 30-minute time slot that works best for you.
We'll send the meeting details over to your email.
We'll see you at the time you chose to get to know each other and discover if CSI can help you achieve your goals.
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What Our Clients Think
Don't just take our word for it. See what our clients have to say about working with us.
"Our business has considerably grown since we began working with CSI. The customer service we receive and the interactions our clients receive are excellent."
Angler's Port Marine
Zandy Larson, Marketing Specialist
Award Winning BDC
CSI is a nationally recognized award winning business development center.
WINNER
SUPPLIER
OF THE YEAR
2007
MRAA AWARDS
Presented at the MDCE Annual Awards Ceremony
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