Who are we?
CSI is an award-winning business development center delivering customer follow-up services to businesses across the globe.
CSI's Perks
Fully Remote
Our team works fully remotely all across the U.S. and LOVE making an impact from the comfort of their home!
Flexible Schedule
We're HUGE work-life balance believers. Our team works the hours they want. Early mornings, day shifts, late nights, you name it.
Paid Training
Who doesn't love getting paid to learn? Our onboarding includes 2 full weeks of paid training as you become a customer service expert.
Current Job Opportunities
Here are some of our job opportunities available right now. We are always looking for amazing people who fit our team. If you think you might enjoy being a member of our CSI team, apply to be our newest addition to the team!
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Our Core Values
Trustworthiness
Above all, we value honesty and integrity. Relationships are meaningless without a strong, trustworthy foundation, and that's the foundation CSI was built on.
Respect
We are committed to an environment where each and every person is treated with respect, both in and outside of our organization.
World Class
At CSI, we believe in being the absolute best at what we do. Delivering the highest quality, world class service is the standard for our CSI team.
Award Winning BDC
CSI is a nationally recognized award winning business development center.
WINNER
SUPPLIER
OF THE YEAR
2007
MRAA AWARDS
Presented at the MDCE Annual Awards Ceremony
What It's Like to Work at CSI
Here's what some of our team has to say about working at CSI.
“Working for Customer Service Intelligence has been incredibly rewarding. The training I have received has equipped me with the tools to handle even the most complex inquires with confidence. I love the opportunity to help people directly and make their day a little better. I believe our dedication to quality, observation, communication, and identifying potential issues is what sets us apart and I am proud to be part of the team here at CSI.”
Madelynn Belflower
Customer Service Representative
"Working for CSI has been and continues to be a great experience. The fact that I can work conveniently from the comfort of my own home and have flexibility with my schedule has been awesome. It's a company that really does care about working WITH their employees. You really feel like part of a team and always get support when you need it. The little holiday cards and gifts are a fun bonus. I enjoy working for and am proud to be part of the CSI team!"
Lissa Lenhardt
Customer Service Representative
"I enjoy working at CSI because of its supportive team members. The culture of the company is so positive and refreshing. I also appreciate the flexible work arrangements that allow me to manage both personal and professional responsibilities."
Shante Clark
Customer Service Representative
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